About Us

Our Team

Our Team—The Best Home Comfort Techs and Plumbers in the Business

Because Martens Plumbing & Heating is family-owned and ‑operated, we know how best to serve the home comfort needs of you and your own family. Part of that is assembling an exceptional team of people who care. From our certified technicians to our licensed and bonded plumbers, you’ll feel like part of the Martens family anytime you call us for service.

Jeff

President

Jeff is the third generation to be part of Martens Plumbing & Heating, and grew up with his father, grandfather and uncles helping him learn the business. His wife, Brenda, and his son Ryan work side by side with him today. Every day, Jeff looks forward to interacting with his employees and customers, and he believes that "success is achieved by surrounding yourself with the right people." When he’s not running the business, some of his favorite activities are taking motorcycle and snowmobile trips with family and friends.

  • Best piece of advice he’s been given: Yesterday’s challenges are soon forgotten – move on.

  • Favorite vacation spot: Fort Myers Beach, FL

  • His walk-up song if he played for the Brewers: "Copperhead Road" by Steve Earle

  • Favorite way to spend time with friends: Destination vacations

Brenda

Vice President

In her role as Vice President, Brenda finds it rewarding to handle the many behind-the-scenes details needed to keep things humming at Martens Plumbing & Heating. She also likes “the satisfaction of helping people." Brenda started out by jumping in to help and has been at it ever since. In her spare time, she likes to read suspense, crime and mystery novels, watch movies and spoil Sasha, her German shepherd-English bulldog mix.

  • Favorite vacation spot: Fort Myers Beach, FL, and Mexico

  • Favorite way to spend time with friends: Attending social events and going out to eat

  • Best piece of advice she’s been given: Your best is good enough!

  • Her walk-up song if she played for the Brewers: “Stronger (What Doesn’t Kill You),” by Kelly Clarkson

Brittany

Receptionist

Because she works at the front desk, Brittany is the first person many people meet when they visit the Martens Plumbing & Heating offices and showroom. She enjoys helping people fix problems in their homes and also likes to do her own home remodeling projects. When she’s not at the front desk, Brittany studies Russian, trains her pet husky, and rides UTVs and ATVs at her family’s property up north. She was introduced to the business through her husband, Ryan Martens.

  • Best piece of advice she’s been given: You give respect, you get respect

  • Favorite vacation spot: Fort Myers, FL

  • Her walk-up song if she played for the Brewers: “Jericho” by Iniko

Anita

Office Manager

Anita has been in the construction business since she was young. She's familiar with many facets of the field, but plumbing is her favorite. As office manager, she handles many details but particularly loves working with customers. "It's something different every day." She often works on remodeling projects outside of work with her fiance Jim. When she isn't thinking about remodeling, she loves to travel, attend auto shows, and attend performances by Royal Bliss, her favorite rock band.

  • Favorite vacation spot: “No favorite, I just like to get away.”

  • Favorite way to spend time with friends: Riding the Tail of the Dragon, an 11-mile road in Tennessee and North Carolina that features 318 curves

Stephen

Designer/Project Manager

The best thing about his job, says Stephen, is helping customers make their vision for a remodeling project a reality. He credits his parents for inspiring him to do this work. "My mother is a very creative person and my father is very mechanical. I believe the combination of their skills have led me to what I do here at Martens." Stephen keeps busy outside of work, too. He's in a dart league and loves camping, concerts, craft breweries, Brewers games, and Karla, his pet basset hound/rat terrier.

  • Best piece of advice he’s been given: The most valuable skill you are going to learn in college is how to act at a cocktail party!

  • Favorite vacation spot: New York City

  • Favorite way to spend time with friends: Around a fire with a Lakefront Brewery IPA

Ryan

HVAC/Plumbing Service Technician

When Ryan was growing up, he watched his father, Jeff Martens, make repairs around the house — “he could fix anything!” Now Ryan is following in his dad’s footsteps as a technician at Martens Plumbing & Heating. He enjoys the variety of equipment, places and challenges of his job, and likes having a unique problem to tackle every day. His hobbies include riding motorcycles at Road America track days or, in colder weather, riding his snowmobile.

  • Best piece of advice he’s been given: Don’t be afraid to ask questions, we are a team and we learn from each other

  • Favorite vacation spot: Black River Falls, WI, driving the UTV on the trails!

Jim

Service Manager

Jim, who became interested in his trade through his godfather and next door neighbor, likes that there's something different to do every day in his work at Martens Plumbing & Heating. Like many of his colleagues, he enjoys making repairs and improvements around his own house, too. He's also a car enthusiast who owns a 2015 Camaro.

  • Best piece of advice he’s been given: Do as much stuff as possible because you are not here very long compared to how long you are dead

  • Favorite vacation spot: Tail of the Dragon at Deals Gap in the Great Smoky Mountains

  • His walk-up song if he played for the Brewers: "Turn Me On" by Royal Bliss

  • Favorite way to spend time with friends: At a Royal Bliss concert

John

HVAC Technician/Installer

John was inspired by his dad to get into his trade, and his favorite thing about it is the satisfaction of fixing something. Outside of work, he's a big sports fan who likes to take lake vacations.

  • Best piece of advice he’s been given: Treat others as you would yourself

  • His walk-up song if he played for the Brewers: “U Can’t Touch This” by M.C. Hammer

  • Favorite way to spend time with friends: Over a good meal

Neil

Journeyman Plumber

Neil has been fascinated with water since he was a kid making water "contraptions" to play with. "So why not become a plumber?" He loves what he does and loves meeting new people every day on the job. Outside of work you'll find him roller skating, camping, or driving his two Jeeps. "Driving Jeeps keeps me happy!"

  • Best piece of advice he’s been given: Attitude is everything! A person with a good attitude can go a long way!

  • Favorite vacation spot: Florida

  • His walk-up song if he played for the Brewers: "Born To Be Wild" by Steppenwolf

  • Favorite ways to spend time with friends: Over dinner at a nice restaurant, or camping

Jack

Plumber's Pre-Apprentice

Ask Jack what he likes about his job, and he has a simple answer: “Helping others” — and that’s just what he does at Martens Plumbing & Heating. After his work is done, he spends much of his time playing sports that include basketball, football and baseball. His favorite breed of dog is an English mastiff.

  • Best piece of advice he’s been given: It is what it is

  • Favorite vacation spot: Italy

  • Favorite way to spend time with friends: Hanging out by a fire

Owen

Plumber's Pre-Apprentice

Owen became interested in plumbing as he worked with his father on small jobs around the house. "They were like puzzles in a way.” Now that he’s a pre-apprentice, he likes the variety of his work — there’s a different puzzle every day. For fun, he likes fishing, playing video games and listening to music (mostly metal).

  •  Best piece of advice he’s been given: Hesitation is defeat.
  •  Favorite vacation spot: Arizona (not during the summer, though).
  •  Favorite way to spend time with friends: Grabbing a bite to eat.
  •  His walk-up song if he played for the Brewers: “The Four Horsemen” by Metallica

Scott

Plumbing Estimator/Project Manager

Scott became interested in plumbing because of his father. Today, his favorite part of the job is meeting with customers to offer them help with projects. When he’s not working on a plumbing project, he’s usually playing golf or swimming in the family pool with grandchildren.

  • Best piece of advice he’s been given: Enjoy what you’re doing.
  • Favorite vacation spot: The Dominican Republic.
  • Favorite way to spend time with friends: Sitting on the back deck or swimming in the pool.
  • His walk-up song if he played for the Brewers: “Tom Sawyer” by Rush.